Director of Operations

Lauren Felitti

Supporting exceptional legal representation through organization, communication, and dedicated client service.

About Lauren Felitti

Lauren Felitti serves as Director of Operations at Wilkenfeld Law Office, bringing nine years of senior paralegal and administrative experience to the firm. With a background spanning employment law, civil litigation, insurance defense, bankruptcy, and family law, Lauren plays an essential role in supporting the firm’s attorneys and ensuring clients receive attentive, organized service.

Experience & Background

Lauren earned her Associate’s Degree in 2016 and her Paralegal Certificate in 2018. Her extensive experience in legal support, law firm administration, and case management provides a strong foundation for managing the operational needs of a busy employment law practice.

Throughout her career, Lauren has developed a comprehensive understanding of legal procedures, case coordination, and the importance of effective communication between attorneys and clients.

Keeping the Firm Running Smoothly

As Director of Operations, Lauren oversees a broad range of administrative and client-focused responsibilities, including:

Client intake and consultation coordination

Billing and administrative operations

Coordinating the day-to-day needs of the legal team

Case file management and organization

Monitoring case progress and important deadlines

Supporting communication between clients and attorneys

Working closely with the firm’s attorneys, Lauren helps ensure that client matters remain organized, deadlines are tracked, and daily operations run efficiently.

A Commitment to Client Service

Lauren understands that exceptional legal representation depends on more than legal knowledge alone. Clear communication, careful organization, and responsive client service are equally important.

She is committed to creating a seamless experience for clients and attorneys alike, helping ensure that every client interaction reflects the firm’s dedication to professionalism, efficiency, and attentive service.

Contact Wilkenfeld Law Office

Have an Employment Law Question?

Our team is here to help. Contact Wilkenfeld Law Office to discuss your situation and learn how we may assist you.

This page provides general information and is not legal advice. Contacting us does not create an attorney-client relationship. Last updated: November 8, 2026